The questions worth asking.

You pay the once-off price in full at checkout. There is no deposit and nothing to settle later. Your portal shows the order, the invoice and what is outstanding.

The full price. Nothing is held back and there is no part-payment to start.

The prices on the site are the prices. If your budget is smaller, take the smaller package — we would rather build you a good three-page site than a poor seven-page one.

Before we start, yes — you can upgrade and pay the difference. Once design work has begun we will tell you what that does to the price rather than changing it without asking.

No. The model is deliberately simple: one full payment after the scope and price are confirmed. There is no deposit, no part-payment and no balance to settle later.

You can request one when you buy a package. Tell us the name you want, we check availability and come back to you with the result. If you already own one, we point your site at it at no cost.

First-year prices are on the pricing page. Every package includes the first R120 a year of one domain. If the domain costs more, we quote the balance before registering it. Renewal is at the registrar’s then-current price, and we tell you before anything renews.

You do. It is registered in your name and handed over with the login. That does not change if you later leave us.

No. A domain request is a request. We check it with the registrar and reply with the result. Nothing is called registered until the registrar confirms it.

A standard build is live within 12 days of the build starting. Days spent waiting for your brief, content or approval do not count toward that, and larger builds are quoted a longer timeline before work begins. Your portal shows whose turn it is at each stage.

Once your brief is accepted and we have the content we need. Before that point nothing has been built, and that is the window in which you can cancel for a full refund.

Yes, until we begin building. Cancel before the build starts and we refund everything you paid for the package. Once the build has started the payment is not refundable, because the design and development time has been scheduled for you and is being used. A domain already registered in your name is not refundable either, and stays yours. The detail is in the service terms.

A short questionnaire about your business, plus answers when we ask you to check the design. Most of the calendar is spent waiting on that, which is why it is worth doing promptly.

We write it with you. You answer the questionnaire, we turn it into real page copy, and you correct anything we get wrong.

No, and it is the normal starting point. You are asked questions in plain language and shown designs you can react to. Everything technical is handled on our side.

Yes. The Growth and Business packages include an editable content area, so you can change text, images and prices without calling us.

Yes. The studio is in South Africa and every build is remote, so the process is the same wherever you are. Prices can be shown in your currency for reference; the order itself is billed in South African rand.

Open a ticket in your portal. Hosting, SSL and uptime are our job, not yours.

Every package includes a set period of support — one month, two or three depending on the package — and your portal counts it down so you always know where you stand.

Three options, all real. Continue on the Care Plan at R349 a month, pay us per job as things come up, or take hosting over yourself. Your website and domain stay yours whichever you pick.

Not yet. Monthly pricing is being prepared, and we would rather say coming soon than take money for something we cannot deliver. The Care Plan at R349 a month is available today.

Yes. Both are yours, and we hand over the logins. If you ever leave us you can take everything with you.